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Frequently asked questions

01 FAQ Why do we only work with entities that own their brand?

Sociallite in designed to give the best solution for efficient communication and digital exposure to digital assets. We abide by international trademark rules and cannot represent anyone that doesn’t have legal control of a certain brand.

02 FAQ Whats the difference between owning the digital assets and owning the brand?

Having ownership of a brand doesn’t mean you also own its digital assets. Many of you digital assets may be privately owned. For example, your Facebook page might be own by the PR person who created it. In this case, you do not really own the value of your digital presence and you are exposing yourself to risk.

03 FAQ How do I get to own my digital assets?

First of all you must identify your assets and make a list of other assets that you currently do not own. After that, contact us and we can help with moving, merging or claiming lost or stolen digital assets.

04 FAQ How do I know if I own my Business Manager?

Type https://business.facebook.com/ , click on Business Settings, scroll down to Business Info, press the button and check if the ownership details match that of your business.

05 FAQ I don't own my Business Manager?

You may check if the person of entity that owns your Business Manager is in your group or you have a good relationship with him. Then get him to release from the page and put your details there. If you don’t know who owns the BM, then you must file a claim of dispute. You can do this via Facebook Support or contact us for support.

06 FAQ How do I check if I have a verified Business Manager?

Type https://business.facebook.com/ , click on Business Settings, scroll down to Business Info, press the button and check the status.

07 FAQ Why does Sociallite need access to my digital assets?

Our AI tool gathers data and valises how your assets interact with the public showing us where the real value is and giving us the correct information on which we can build a strategy to maximize your traction.

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